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What if I need to make a complaint?

If you have a complaint, contact us at the following:

True Potential Investments 
Newburn Riverside
Newcastle Upon Tyne
NE15 8NX

T: 0191 242 4868

E: complaints@tpllp.com

Your complaint will be handled in accordance with our internal procedure and the FCA rules governing complaints. We will register your complaint on the date that we receive it and will respond within five business days of that date.

If you need more information or have any further questions, please speak to our friendly team on 0191 242 4866 and select option 5. Available 8.30am - 5.30pm weekdays.